Podcast Episode 73: What's New in Customer Service blog customer service direct care way podcast direct specialty care dsc Jul 04, 2023

Listen here The Direct Care Way

This episode will help you stay updated on what's new in customer service, including strategies for effectively utilizing social media and attracting new patients.

Transcript:

Dr. T 0:52
Hey, there, I wanted to share a couple of new trends in customer service. But...

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Podcast Episode 72: How many failures to success? blog direct care way podcast direct primary care direct specialty care dsc Jun 27, 2023

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In this episode, I will discuss the number of failures you may encounter before achieving success.

Transcript:

Dr. T 0:52
Nobody wants to talk about failure how normal it is to fail, especially in medicine. I've talked previously about what it means to fail, and...

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Podcast Episode 71: Membership vs Fee for Service blog direct care way podcast direct primary care direct specialty care dsc Jun 20, 2023

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This episode will help you in determining which one is more suitable for you: opting for a monthly membership, a fee-for-service model, or a combination of both.

Transcript:

Dr. T 0:52
What are we doing here on this episode? Today, I want to focus more on the...

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Podcast Episode 70: Dr. Tay Sha Howell Direct Wound Care & Consulting blog direct care way podcast direct specialty care dsc wound care Jun 12, 2023

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Ways to connect with Dr. Tay Sha Howell
LinkedIn: linkedin.com/in/tay-sha-howell-md-b95583a5
Website:  https://www.directwoundcare.net

Transcript:

Dr. T 0:52
So today, I want to welcome Dr. Taysha Howell, she is the founder and CEO of Direct Wound Care and...

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Podcast Episode 69: Negative Online Reviews...Hooray! blog direct care way podcast direct specialty care dsc hipaa Jun 06, 2023

Listen here The Direct Care Way

What should you do when you receive a negative review online?

Transcript:

Dr. T 0:53
She's a scam, I just got a negative online review. So let's talk about it. If you're going to have a business, and negative online review is inevitable. The probability of you...

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Today's Thoughts business direct care podiatry direct specialty care emotional intelligence Apr 12, 2023

A note from a patient went like this...

"I know you’re one of the best doctors in this field, so I’ll see you when I have some extra money."

You know this kills me, right? I want to help as many people as I can. If I was salaried, this would have not been an issue. I'd never have to...

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No Biller Needed in Direct Care billing direct specialty care Apr 04, 2023

It's not uncommon to find complaints about a billing company that under delivers their promise to clients in getting them paid on time (or on a predictable schedule since it's rare in the insurance world to get paid the same day), controlling the accounts receivable, and following up on claim...

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Direct Care with a Podiatry Twist diabetes direct care podiatry direct specialty care dsc endocrinology Jul 01, 2022

This article was originally published on KevinMD.com on July 1, 2022.

A patient, let’s call him Jay, came to me refusing a leg amputation. He had open sores that were necrotic, foul-smelling as if he had been neglected for a long time. At his consultation, he fought with every cell of...

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